Privacy policy
Last updated: November 2026
This policy explains what information usale.pk (operated by R & A) collects and how we use it.
What we collect
• Account details: your name, email address and, if you provide it, your WhatsApp number.
• Ads you post, including photos and descriptions.
• Messages you send through usale.pk chat and our WhatsApp assistant.
• Basic technical data such as IP address and browser type, used for security and to prevent spam.
How we use it
• To publish your ads and let buyers contact you.
• To keep the site safe: spam prevention, fraud checks and reviewing reports.
• To send you notifications you have asked for, such as new messages and saved-search alerts.
What we never do
We do not sell your personal data. Your phone number is shown only in the way you choose when posting.
Advertising
If advertising is enabled, Google may use cookies to show relevant ads. You can manage this in your Google ad settings.
P2P verification documents
If you apply for P2P we collect your mobile number (confirmed by a WhatsApp code), a photo of your CNIC (front and back) or passport, a recent paid gas or electricity bill, the payment you send to activate P2P, and the date, time and IP address when you accepted the P2P Agreement.
• These documents are stored encrypted on our own server, outside the public website, and only our admin team can open them. Every time they are opened, it is logged.
• We never show them to other users. We share them only with the authorities (FIA Cyber Crime Wing / NCCIA) or a court when there is a fraud complaint or a legal request.
• Orders, order chat, payment screenshots, complaints and credit history are kept as a record of the deal, also after an account is deleted, so that fraud can be reported.
Your profile
Your profile is private by default. You choose what others can see (photo, cover, about, city, orders and trust score, reviews, payment method names). Account numbers are never shown on your profile; they are shown only to the buyer of a P2P order with you.
Your choices
You can edit your details or delete your account at any time from Account settings. Deleting your account removes your profile, posts and ads. Records needed for fraud cases (see above) are kept.
Contact
Privacy questions: support@usale.pk
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