Help & FAQ
Q: Is posting an ad free?
A: Yes. Posting is free. You can optionally pay to make your ad Featured so it appears at the top.
Q: How do I post an ad?
A: Tap SELL, choose a category and fill in a few details, or use the assistant which asks one question at a time. You can also post from WhatsApp.
Q: Why is my ad not visible yet?
A: Some ads are checked by our team before going live. You'll get a notification as soon as your ad is published.
Q: How long does my ad stay live?
A: Ads stay live for 30 days. You can renew an expired ad from My Ads.
Q: How do I edit or delete my ad?
A: Open My Ads and use the Edit or Delete buttons next to the ad.
Q: Who can see my phone number?
A: You decide when posting. Choose “Everyone”, or “Only logged-in users”.
Q: How do I make my ad Featured?
A: Open My Ads, tap Boost, send the payment by JazzCash, Easypaisa or bank transfer and enter the transaction ID. We activate it after confirming the payment.
Q: I was cheated. What should I do?
A: Report the ad or chat immediately and contact us at support@usale.pk. For fraud, also file a complaint with the FIA Cyber Crime Wing.
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